Frequently Asked Questions
General
Prices
The prices on the website include VAT.
What is Story of July?
Story of July is a creative studio where we design products for special moments with great care and love. Think birth announcements, wallpaper, and prints that tell a story and are made with care.
On which days are no parcels delivered by the delivery services?
Good Friday
2nd day of Easter
Ascension Day
2nd Pentecost day
Christmas Day
2nd day of Christmas
New Year's Eve
New Year's Day
Experience shows that mail around Christmas and New Years can be delayed. Unfortunately we have no influence on this. Please bear this in mind if you have placed an order around this period.
How can I contact you?
You can email us at info@storyofjuly.nl . We always try to respond as quickly as possible.
Do you work with personal service?
Yes, absolutely. Personal contact is our priority. We're happy to help you and carefully review all orders. If you have any questions, we'll always contact you.
Where are your products made?
Our products are produced with care and attention, often to order. This prevents unnecessary inventory and waste.
birth announcements
Prices birth cards
All birth announcement prices include printing costs and VAT.
Birth announcements are always free of charge.
Why is the delivery time 4 working days at the latest?
We work with an external printer to offer the highest quality. As a result, the delivery time is slightly longer, but you get the highest quality in return. However, we do our utmost to get the order to you as soon as possible and usually this works out sooner.
When will the cards be delivered at the latest?
The delivery time of 4 business days applies if tickets are ordered before 1:00 PM. Orders placed after 1:00 PM will automatically be shipped the next business day. We do our utmost to get your order to you as quickly as possible, usually sooner.
What size are the birth announcements?
All cards are printed in 12.5 x 17.5 cm format on 350 gram paper.
What type of paper are the birth announcements printed on?
We print all our birth announcements on 350 grams quality paper with a small structure. This paper is fairly white, but not quite white. As a result, the colors come out beautifully on this paper. The structure is a bit scooped and very subtle, a kind of hammered structure, which gives this type of paper a unique and luxurious look.
Why is the minimum order quantity 30 pieces?
Because printing involves start-up costs, we have a minimum order quantity of 30. In exchange for this requirement, we always ship birth announcements free of charge.
Is it possible to order extra tickets afterwards?
It is possible to order additional tickets afterwards, however, the minimum order quantity of 30 pieces applies here.
Can I also have the cards sent directly from you to the various recipients?
No, unfortunately this is not possible. You cannot pre-enter addresses where the cards will then be sent directly.
Are there options for multiples?
There are certainly possibilities for this and we are happy to think along with you. For example, we can make different cards for each child or customize a card so that there are several names and data on the card. Send a message using the form below or contact us by email and we will be happy to make a design for you.
Wallpaper
Can I order a sample first?
Yes, of course! We understand you'd like to see the colors and details in person. That's why you can easily order a sample. This way, you can feel, look, and assess the print in your own light.
How long does it take to deliver the wallpaper?
Because our wallpaper is made especially for you, we have an average delivery time of 5 to 10 working days.
When will the cards be delivered at the latest?
The delivery time of 4 business days applies if tickets are ordered before 1:00 PM. Orders placed after 1:00 PM will automatically be shipped the next business day. We do our utmost to get your order to you as quickly as possible, usually sooner.
How do I know how much wallpaper I need?
Measure the height and width of your wall in several places and record the largest measurement each time. Add a 10 cm margin to both measurements and round up.
Is the wallpaper made to measure?
Yes, our wallpaper is custom-made to order. Therefore, we don't keep standard stock.
Can I return the wallpaper?
Because the wallpaper is custom-made for you, it unfortunately cannot be returned. If you have any questions, please contact us beforehand.
What if I'm not sure about my sizes?
No problem. Feel free to send us an email, and we'll take a look before you order.
Ask us your question.
-
Customer service
info@storyofjuly.nl -
follow us

